Refund & Warranty Policy

Warranty

Each product shows its own warranty period (for example “1-hour login warranty” or “full warranty”). Problems must be reported within that period together with your order number.

When you are eligible for a replacement or refund

• The delivered item does not work when first used and you report it within the warranty period.
• We could not deliver your order after payment was verified.
• You were charged twice for the same order.

When refunds are not possible

• Products marked “No warranty” (NW) once delivered.
• Issues reported after the warranty period.
• Changes you made to an account (password, email, region) that caused it to stop working.
• Buying the wrong product – please read product details first.

How refunds are paid

Approved refunds are sent back to the original payment method within 1–3 business days, or as a replacement product if you prefer.

Contact

Reach us via the contact page with your order number.